FAQ's
Are you SEBI/IRDAI registered?
No. PolicyTruth.in is not a SEBI-registered investment adviser and not an IRDAI-registered insurance intermediary/broker/agent. We do not sell products or provide recommendations.
What exactly do you deliver?
A concise report that extracts and explains costs, charges/deductions, exclusions/conditions, lock-ins/exits, and questions to ask the provider—based only on the documents you share.
Do you tell me to buy, hold, cancel, or switch a product?
No. We do not provide any recommendation or opinion on what you should do with a product. We only explain what your documents say so that you can decide and seek written clarifications from the provider or guidance from a licensed professional.
How fast do I get the report?
Within 48 to 78 hours of a successful upload.
How do refunds work?
See /terms. Refunds apply only for non-delivery within the stated timeline, verifiable factual extraction errors, or material scope mismatch (not for outcomes or dissatisfaction with the product’s features).
How secure is my data?
See /privacy-policy. We request that you redact PAN/Aadhaar and full address. We keep documents for a limited period and delete them as per the retention policy.


